This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

> Click here to visit Lodgify.com to start your free trial today

Getting involved in advocacy means more than just making a token appearance at a council meeting when they are discussing short term rental issues.  It means having a voice and getting a seat at the table.  When Ben Pereira started to build his Yukon-based business, he took this seriously and realized that you have to show up to be heard.  Now, as the Chair of the Housing Committee on Whitehorse City Council, he can make his stakeholders' views known and considered.

In this episode, Ben talks about the uniqueness of his business, which involves a wide range of guest personas, from sports teams and adventure seekers to families preparing for imminent childbirth.  

It’s a fascinating look into a model of business that requires a good deal of flexibility, tolerance, and empathy.  On top of that, there’s the ever-present threat of regulations, and we hear how Ben uses his position to share the benefits of short-term rentals in his community.

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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS556

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

> Click here to visit Lodgify.com to start your free trial today

Today’s guest is on a mission to solve industry- wide problems that few others are prepared to trial. She says it’s for good reason – because they aren’t easy. Undeterred (or just belligerent) Rachel rolls her sleeves up, weighs stinky bins, asks a lot of questions, raises funds and collaborates across the industry to create change. It’s a great story.

In 2011, with a very small baby in tow, Rachel started renting her cottage. She ran it for 4 years before she set up New Forest Escapes, partly with the goal of encouraging more people to holiday in the UK, reducing travel emissions and making UK holidays an alternative to overseas family travel.

Her experience in sustainable projects and travel over the years makes her uniquely suitable to be leading the way in greener tourism.  We hear how and why she went down the route of gaining B-Corp certification and what she is doing now to ensure those who stay in her properties benefit from the work she’s done.

The whole conversation about sustainability is so relevant to the work we’re doing on our THRIVE training system.  In the module on Responsibility there’s a lesson on Environmental Responsibilities, and now I can put the New Forest Escapes website into the Resources section and include information on B-Corp Certification.

This is the joy of continuous learning - that it never stops evolving as we come across new things to share.  If you are interested in finding out more about THRIVE, just check below.

In the episode, Rachel shares:

• Her journey into sustainable rentals

• Why you shouldn’t mention the ‘S’ word & the better alternatives

• What goes into B-Corp certification

• A simple furniture change that will wow your guests (and their feathered friends)

• How weighing stinky bins can help change minds

• Simple things that make a real difference

• Ways to help guests get greener

Links:

New Forest Escapes

B-Corp Certification

Intrepid Travel

Exodus Travels

Pura Aventura

Much Better Adventures

Sawday’s

THRIVE 

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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS555

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

> Click here to visit Lodgify.com to start your free trial today

In a thirty-year period, every industry will show massive change and it takes resilience, toughness, and a lot of flexibility to navigate through it in the way Valerie Hawkins has done with Perdido Realty.

Valerie has been a prominent figure in the vacation rental business since 1994. Starting with just three properties, she has grown her business to 167 units, focusing on the importance of trust with property owners, guests, the local community, and her team.

From the early use of paper catalogs to the current implementation of advanced property management systems. Valerie stresses the importance of adapting to new tools to improve efficiency but also underscores the necessity of keeping personal interactions at the forefront of guest services.

She shares her experiences with implementing the Entrepreneurs Operating System (EOS) and updating HR practices to improve team management and company efficiency. She is justifiably proud of the reputable legacy she's building for Perdido Realty and reflects on how the company has evolved and how the team culture has shifted to include younger members, bringing new perspectives to the business.

In this episode Valerie shares her 30-plus-year journey and why she’s just as motivated today as she was at the beginning.

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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS554

In this special episode of the podcast, we’re diving into a topic that’s not only close to our hearts, but poised to transform the vacation rental property management industry: the THRIVE Training System. Designed to elevate business performance by aligning team culture with the core values of Trust, Hospitality, Responsibility, and a Vibrant Environment, THRIVE promises to reshape how property management companies operate and engage with their key stakeholders: guests, owners, community, and their team.

Register to attend an information session to get your questions answered about THRIVE: https://thrive.vacationrentalformula.com/thrive-live-webinar

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Listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS553